Installation/Update Problems

Here are the most common installation/update problems and their solutions:

Problem: Error during automatic update: Unable to install or run the application, The application requires that assembly SlimDX Version 2.0.13.43 be installed in the Global Assembly Cache (GAC) first.
Resolution: Please uninstall dslrBooth, go to our website, download the latest version then install it and it should solve this problem.

Problem: Error when running software: Retrieving the COM class factory for component with CLSID {0AF10CEC-2ECD-4B92-9581-34F6AE0637F3} failed due to the following error: 80040154
Resolution:  If you’re running Windows XP or Vista, update to Windows Media Player 11, this is a free update.

Problem: During install, you get an error “Application cannot be started and to contact the application vendor”. Details has error:  “The application binding data format is invalid. (Exception from HRESULT: 0x800736B2)”
Resolution: Delete the following folder, uninstall and try to install the latest version from our site. C:\Users\YourUserNameHere\Local\Apps\2.0

Other problems? Contact us and we’ll be sure to help.